Flex Learning Hub

Posts by

Amanda DeGraff

One of our superstar customer experience managers, Amanda has spent her career in various roles around the industry, starting as a dental assistant and eventually serving as the administrator for two different practices. Amanda has always loved educating patients on the importance of their oral health and, now working with Flex, she's become passionate about helping practices overcome workflow challenges that make them less productive.

Overcoming Fears of Online Scheduling for Dental Practices

Overcoming 5 Fears of Online Scheduling For Dental Practices

Adopting new technologies can be intimidating for any dental practice, especially when they involve changes to established routines or require alterations to processes the practice is comfortable with - in our business, we see it every day. Of all the products and services Flex has to offer, the one that continues to generate great success stories also seems to inspire the most hesitancy from practices to implement - online scheduling. 

From reservations about allowing patients to book appointments on their own to concerns over practice management integration, we’ve heard it all. And, because we have years of experience implementing online scheduling, we have a good bit of insight we can share - free of charge!

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Getting Started With Flex

Getting Started With Flex

You’ve been shopping around for the best patient communication solution for Open Dental and have decided that Flex is the right fit for your practice. What’s next? I'll walk you through the 4 steps you’ll take from Flex newbie on your path toward becoming a Flex-pert.

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Dental Paperless Patient Communications

Lessons From COVID-19: Paperless Beyond the Pandemic

After a year of shut-downs, attempts at flattening curves and adjusting to “new normals,” we take a look at how electronic patient communications will continue to be beneficial to practices beyond the end of the pandemic.

Unless you’re an extreme visionary and had incredible foresight into the world of infectious disease and global pandemics, you probably never envisioned a world where your dental practice would face such trying times as those presented over the last 12 months. Yet, here we are, a year later, still doing our best to get back to a semblance of “normal” life.

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