Maximize Your Open Dental Practice With Flex!

Running a dental office requires more than excellent clinical skills; it also demands efficient systems that help with patient experience, improve team workflows, and increase revenue. If your practice uses Open Dental, you're already working with one of the most powerful dental practice management systems available. But did you know there's a way to make it even more effective?

Flex Dental Solutions is a patient engagement software designed specifically for Open Dental practices with efficiency in mind. As an authorized vendor with Open Dental, it is built to elevate all of Open Dental's capabilities. We’ll show you exactly how to maximize your Open Dental dental office by integrating Flex into your daily operations.

1. Streamline Patient Communication

Open Dental gives you a solid foundation for managing patient records and schedules, but Flex takes patient engagement to the next level. With Flex, you can:

• Send automated appointment confirmations and reminders via text or email that update statuses in Open Dental.
• Two-way text from your office number, allowing for fast, efficient communication without picking up the phone.
• Utilize our Mobile App, allowing you to stay in touch with patients and their schedules on the go!
• Send Missed Text Auto-Replies, so patients know their message was received, even after hours.

2. Higher Treatment Plan Acceptance

One of the most powerful ways to grow your practice is to improve case acceptance rates. Flex’s digital treatment planning tools give your team the upper hand:

• Present treatment plans on tablets or screenside, with clear visuals and customizable explanations.
• Break down cost estimates, payment options, and benefits in real time.
• Get digital signatures instantly and store them directly in Open Dental.

By making treatment options easy to understand and act on, Flex helps reduce patient hesitation and makes it easier for them to say “yes”. 

3. Turbocharge Insurance Verification

Insurance verification is often one of the most time-consuming, error-prone parts of front office operations. With the soon-to-be addition of Flex’s Benefit Injection, this process is automated and simplified:

• Automatically adds benefit data (like annual maximums and coverage percentages) directly into Open Dental.
• Saves a PDF copy of the plan breakdown for easy reference.
• Labels the plan so you know exactly which data was verified.

You’ll spend less time on hold and more time helping patients, without sacrificing accuracy.

4. Enhance Digital Forms and Patient Onboarding

Flex turns onboarding into a smooth, paperless experience that integrates perfectly with Open Dental:

• Custom online forms for new patients, medical history, consents, and more.
• Forms can be emailed, texted, or filled out in-office on a tablet.
• Once completed, forms are auto-uploaded into the patient’s record in Open Dental’s Images module.

Your front office team saves time, your records stay in order, and your patients appreciate the modern touch!

5. Optimize Payment Collection

Getting paid shouldn’t be the hardest part of providing care. Flex makes it easier for both patients and staff:

• Send digital invoices via text or email, complete with payment links.
• Accept payments in person or online, and automatically post them to the correct ledger in Open Dental.
• Offer financing or payment plans directly through your Flex interface.

6. Boost Your In-House Membership Plans

Managing in-house plans manually is time-consuming. Flex makes membership plans easy:

• Integrates with Open Dental to share discount plans.
• Showcases your plans on tablets or in-office displays.
• Digitally enrolls patients and stores signed forms with their records.
• Automatically updates expiration dates and plan tracking.

7. Gain Actionable Insights with Analytics

Knowing what's working and what’s not is key for practice growth. Flex provides easy to understand reporting that complements Open Dental’s native tools:

• Track appointment trends, unscheduled treatment, patient response times, and more.
• See which communication strategies are driving results.
• Use data to refine recall processes, reduce no-shows, and improve conversion rates.

8. Empower Your Team and Reduce Burnout

Flex isn’t just about technology, it’s about freeing up your team to do what they do best. By automating the repetitive tasks that drain time and energy, Flex:

• Reduces call volume and admin work.
• Helps eliminate missed follow-ups.
• Gives your staff tools that are intuitive and easy to use.

Happier team. Smoother workflows. Better patient experiences.

Final Thoughts

If you're using Open Dental, you already have a solid practice management foundation. However, if you're not using Flex Dental Solutions, you're leaving time, efficiency, and potential revenue on the table.

From communications and scheduling to insurance, treatment planning, and payments, Flex is the turbo boost your practice needs to go from good to unforgettable.

Want to learn more about Flex? Book a Demo today!

References:

Flex Dental. "Flex Features" Flex Dental Solutions Website, https://flex.dental/flex-features

Dental Claim Support. "5 ways to increase your dental treatment plan acceptance rate." Dental Claim Support Blog, https://www.dentalclaimsupport.com/blog/increase-dental-treatment-plan-acceptance