Flex: Authorized Users of the Open Dental API

Why this Matters More Than You Think…

If you’re running—or growing—a private dental practice or Dental Service Organization (DSO), you already know what drives success: efficiency, growth, and airtight data security. But there’s one factor that often gets overlooked when adding third-party tools to your Open Dental practice management system—how those tools integrate.

What’s the API, and Why Should You Care?

Think of the Open Dental API (Application Programming Interface) as the official communication channel between Open Dental and the patient engagement software you use. It’s like having a direct, secure phone line.

Without it, you’re stepping into risky territory. Some tools rely on screen scraping or direct database access—shortcuts that might seem harmless until an update disrupts your workflow or patient data is suddenly exposed. Those “quick fixes” can lead to major headaches, from instability to compliance issues.

Flex Is Built the Right Way—From the Ground Up

Here’s what sets Flex apart: we use the certified Open Dental API. That’s not just a tech detail—it’s the foundation of trust. Every data transfer over the API is encrypted, every sync is stable.

In other words, Flex doesn’t just work with Open Dental—we belong there. Our products are designed to optimize your efficiency and data precision.

Are You an Emerging DSO or Independent MLP on Open Dental?

When you are managing multiple locations, you can’t afford instability or risk. You need remote access to standardized and centralized data across all locations. You need a system that scales confidently, without surprise downtime or data exposure.

Using certified Open Dental API software ensures that your data remains consistent, compliant, and fully protected—regardless of your organization's growth.

So, the next time you evaluate a tool, ask the only question that really matters:
“Does the software use the official Open Dental API?”

If the answer is no, walk away.

When you combine Flex with Open Dental software, you’re not just adding functionality—you’re building your business on a secure, scalable foundation that’s designed for long-term success.

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Whether you'd like a full-featured demo, a Q&A call to learn the basics, or an on-demand video tour of Flex — we've got you covered.