Fun Fact: Jennie loves to travel and has a goal of visiting all 50 states . . . so far, she’s made it to 22!
Once you've decided that Flex is a good fit for your practice, you'll naturally need to be trained on all that Flex goodness. We like to think of great training, education, and customer support as the ingredients that cook up an "I'm smiling ear-to-ear" user experience. Who do we rely on to provide you with a ton of knowledge in a fun way that gets you Flexing in no time? Meet Jennie Bauer, one of our education experts that's excited to help you tackle your new Flex adventure!
Who is Jennie?
I’m a trainer at heart - I am passionate about the dental field and love sharing that knowledge with others. My first role in dentistry was as a receptionist at a local practice - I fell in love with it! I eventually moved onto a dental practice management company where I worked in training and customer support. I made a move back to a dental practice and served as director of admin relations, where I built processes to drive efficiencies between the admin staff and clinical teams. Now, I’m working as a trainer with Flex to make sure our customers have a great user experience!
Now, Who is the Real, Outside-the-Dental-World Jennie?
When I am not working or busy doing house projects I enjoy spending time outdoors and am always up for an adventure. Living in Wisconsin always gives me opportunities for excitement, whether it’s snowmobiling, 4-wheeling, boating, or horseback riding. I also randomly started golfing 3 years ago and I LOVE it! I am improving with lots of practice!
What Would People Be Surprised to Learn About You?
While I love the dental field, I’m a bit dental-phobic - I am super comfortable in the dental office until it is my turn to sit in the operatory chair!
A Quote You Live By
This has always been my favorite saying, especially in my role as a trainer: "You know more today than you knew yesterday, and just think what you will know a week from now."
How Did You Become a Flex-pert?
I joined Flex when I was looking for an opportunity to go back into training. I have a passion for working with teams and practices to help them through the transition of learning new things. I enjoy using my experiences in offering ideas to make their days and workflow better.
What is Your Favorite Thing About Flex Software?
There are so many things! Flex is just super user-friendly and has such an easy workflow. I love FlexBook - it is pretty awesome! I love how easy it is for patients to use and I also enjoy helping practices with unique customizations to tailor FlexBook to their practice. Each practice has its specific needs and setups are so unique, it’s a lot of fun!
The Best Thing About Working for Flex?
I get to do something I love every day as I train and support Flex customers. Feeling the accomplishment after a successful training makes me smile. But, ultimately, it’s being part of an awesome team that is cohesively pushing toward the same goal of making life easier for dental practices, one Flex install at a time!
If anyone has recommendations on which state to visit next, I’m open to suggestions!
Ready to learn more?
If you’re an Open Dental user looking for a patient engagement and communication solution, please ask for opinions of our solution from other Open Dental practices. We pride ourselves on creating Flex fans for life. The words of our customers are our best reference and we think you’ll like what you find.
Our team members are all what we affectionately call “Flex-perts” and make it a priority to address all requests quickly and knowledgeably. If you have any questions or would like to learn more, please click the button below and submit your questions online. A member of our team will connect with you shortly and help you understand the value that Flex can bring to your practice and your patients.