Attracting and retaining patients is a skill that many practices lack. It’s not enough to simply be “found,” you have to stand out and deliver an experience that keeps patients loyal. Boasting an advanced array of tools for your practice can keep you ahead of the competition. One feature that you may be missing out on is one of the most powerful tools in the game. FlexSchedule + Reserve With Google isn’t just another online booking tool. It’s a next-gen scheduling engine that delivers a seamless experience for patients while giving your team total control over the calendar.
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Here’s How It Can Improve Your Practice:
Convenience That Converts
Today’s patients don’t want to call. They want to schedule an appointment on their own time, from their phone, in seconds. In a recent study based on 400,000 new patient appointments, Flex found that 41% of them were booked outside of typical office hours. FlexSchedule is built to let patients schedule whether they are on a mobile device, on the go, or at the comfort of their home.
And don’t fall for the old myth that patients who book online are more likely to no-show. Studies show that online bookers appear at appointments at the same rate as those who schedule over the phone or in person.
Smarter Scheduling with Smart Fill Technology
Your front desk team already knows how to fill the calendar efficiently, FlexSchedule just makes sure it happens automatically. Smart fill technology mimics human-style scheduling, nudging patients to fill gaps or slots right next to existing appointments.
Even better, FlexSchedule is the only tool that accounts for:
- Provider and assistant time
- Multiple operatories
- Same-day appointment logistics
It’s intelligent, flexible, and built to make your schedule work smarter, not harder.
Real-Time Integration with Open Dental
No more double-booking or syncing delays. FlexSchedule connects directly with your Open Dental schedule to reflect real-time availability. You can fine-tune settings for:
- Specific appointment types
- Individual providers
- Particular operatories
- Custom time blocks using block scheduling
All patient info is securely delivered straight into your appointment book.
Flex Nudge: Prioritize the Appointment Times You Want To Present
Some appointment slots are more valuable than others, Flex gets that! With Flex Nudge, you can "weigh" time slots so that patients see your preferred options first. It’s like having your best scheduler working behind the scenes, guiding patients to the ideal times that keep your day running smoothly. Flex isn’t here to replace your front desk team, we're here to maximize their capabilities and give them time to focus on what matters most: being the welcoming face of your practice.
Add Credit Card Holds or Deposits
Want extra peace of mind? With FlexSchedule + FlexPay, you can add an extra layer of commitment from patients. Whether it’s a hold (card stored securely, charge only if they no-show) or a deposit (pay to reserve their time), you decide when and how to use it per appointment type, new or returning patients, and more.
Revolutionizing Dental Appointment Booking: Reserve With Google
One of our latest additions included with FlexSchedule is Reserve With Google. It transforms how patients schedule dental appointments, offering a faster, more intuitive experience directly within Google Search and Maps.
With FlexSchedule + Reserve With Google, dental practices can now streamline scheduling, boost productivity, and attract more patients by making booking as easy as a reservation at a restaurant. This simple integration helps your practice stand out in a crowded market and meet patients where they’re searching.
What this means for your practice:
- Increased Online Visibility
Appear more prominently in Google Search and Maps with a direct “Book Online” button, making it easier for prospective patients to find and choose your practice. - Effortless New Patient Acquisition
Eliminate any barriers to booking. Your patients can schedule instantly, reducing delays and driving consistent growth. - Simplified, Speedier Scheduling
With fewer steps and real-time availability, patients can confirm appointments in just a few clicks, leading to more satisfaction, retention, and practice efficiency.
Your Brand. Your Voice.
FlexSchedule doesn’t just work, it looks great, too. The platform is fully customizable to reflect your branding, making it a seamless extension of your website. Once patients book, they’re automatically sent confirmations, new patient forms, and any other onboarding info you’d like.
It’s a high-touch experience, delivered with zero extra effort.
The Bottom Line
More than 40% of new patients now find and book their dental appointments online. If your practice isn’t offering a modern, mobile-first booking experience, you’re not just missing appointments, you’re losing patients.
FlexSchedule + Reserve with Google isn’t a “nice to have.” It’s the new standard for dental scheduling. And it’s time your practice caught up.
Ready to bring your scheduling into the future?
Book a demo today and hear what Flex offers for your practice!
Sources:
https://www.arini.ai/blog/improve-website-conversion-rate-dental-clinics
https://www.marketlydigital.com/blog/dental-marketing-statistics/