Your Phone Strategy Is Working Against You Think about the last time your personal phone rang from a number you didn’t recognize. Did you answer it? Probably not. Now ...
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Flex Learning Hub
Discover how to get the most out of Flex with training videos, how-tos, and expert tips designed to help your dental team work smarter every day.
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Patient Communications
How Flex Dental Helps Open Dental Practices Fill Summer Schedule Gaps
Summer can be a wonderful season for patients, yet a frustrating one for dental teams. School routines shift. Families travel. Patients cancel at the last minute. And ...
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How Faster, Clearer Treatment Plans Lead to More Scheduled Treatment
A SIMPLE TRUTH: The longer it takes to explain a treatment plan, the less likely it is to get scheduled. Most dental practices assume treatment acceptance problems are ...
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The Best Gift for Your Hygienist? A Schedule That Consistently Runs on Time
Most offices celebrate hygienists with the usual gestures—gift cards, a team lunch, maybe a “thank you” banner over the front desk. Those moments matter. Ask most ...
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What Real Online Scheduling Should Look Like in Open Dental
If your “online scheduling” still ends with a phone call, it’s not online scheduling, it’s a digital suggestion box. For many practices using Open Dental, the idea of ...
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The Invisible Front Desk: Empowering Your Front Office Team to Be Present
The “Help Wanted” sign has become a permanent fixture in dentistry. According to the ADA Health Policy Institute, nearly 80% of owner dentists describe the recruiting ...
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The After-Hours Patient Experience: What Happens When Your Office Is Closed—but Your Patients Aren’t
We live in an era of now. When people want a ride, they open Uber. When they want to make a purchase, they check Amazon. And when a tooth starts throbbing on a Friday ...
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How Self Check-In Kiosks Are Changing the Waiting Room Experience
Walk into almost any airport, hotel, or grocery store and you’ll notice the same thing: self-service technology is everywhere. People love convenience, speed, and ...
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Dental Assistant Retention Improves When Software Protects Them from Workflow Drag
The 2026 DentalPost Salary Survey dropped a bit of a bombshell for practice leadership. While work-life balance is finally trending in the right direction, nearly half ...
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