Most offices celebrate hygienists with the usual gestures—gift cards, a team lunch, maybe a “thank you” banner over the front desk. Those moments matter. Ask most ...
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Flex Learning Hub
Discover how to get the most out of Flex with training videos, how-tos, and expert tips designed to help your dental team work smarter every day.
Categories
Patient Communications
What Real Online Scheduling Should Look Like in Open Dental
If your “online scheduling” still ends with a phone call, it’s not online scheduling, it’s a digital suggestion box. For many practices using Open Dental, the idea of ...
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The Invisible Front Desk: Empowering Your Front Office Team to Be Present
The “Help Wanted” sign has become a permanent fixture in dentistry. According to the ADA Health Policy Institute, nearly 80% of owner dentists describe the recruiting ...
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The After-Hours Patient Experience: What Happens When Your Office Is Closed—but Your Patients Aren’t
We live in an era of now. When people want a ride, they open Uber. When they want to make a purchase, they check Amazon. And when a tooth starts throbbing on a Friday ...
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How Self Check-In Kiosks Are Changing the Waiting Room Experience
Walk into almost any airport, hotel, or grocery store and you’ll notice the same thing: self-service technology is everywhere. People love convenience, speed, and ...
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Dental Assistant Retention Improves When Software Protects Them from Workflow Drag
The 2026 DentalPost Salary Survey dropped a bit of a bombshell for practice leadership. While work-life balance is finally trending in the right direction, nearly half ...
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A Smarter Way to Handle Payment Processing for Open Dental Practices
Payment processing should be the easiest part of running a dental practice. Yet for many teams, collecting payments still involves switching between systems, manually ...
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Happy with Open Dental, but Want Modern Automation?
As of 2025, server-based systems like Open Dental still hold 45.5% of the market, but today's practices are looking for smarter ways to support multiple locations and ...
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Celebrating The Smiles Behind The Masks!
Every year on March 6th, we celebrate National Dentist Day, a time to recognize the dedicated professionals who keep our smiles bright, our bites aligned, and our dental ...
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