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Patient Communications

Reflecting on an Incredible Year: Flex’s 2024 Milestones

Flex 2024 in Review

Reflecting on an Incredible Year: Flex’s 2024 Milestones

As 2024 comes to a close, we at Flex are thrilled to look back on a year filled with innovation, growth, and new features designed to empower dental practices. Our customers feedback and collaboration have driven these advancements, and we couldn’t be prouder to recap some of our most exciting achievements from the year.

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Calls Made Easy with Flex and Mango

Calls Made Easy With Mango

Running a dental office efficiently means constantly staying on top of every call, patient, and minute detail—all while ensuring a smooth experience for your front-office team. That’s why Flex Dental Solutions has integrated with Mango Voice to make doing those things easier than ever. By perfectly pairing your existing service with Flex, you can enjoy a host of tools designed to streamline communication and boost office organization—all at no extra cost!

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Flex Dental is Optimizing Patient Care with Unscheduled Treatment Reminders

Optimizing Patient Care With Unscheduled Treatment Reminders

Are you struggling to keep patients on track for their treatment needs? Do your patients need a gentle nudge or reminder to schedule important follow-up appointments? Thankfully, Flex Dental Solutions has an amazing feature to meet this need — Unscheduled Treatment Reminders. This tool helps practices stay connected with patients who need additional care so that no treatment falls through the cracks.

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8 Keys to Being an Educated Buyer

Selecting the right dental patient engagement software is a critical decision that impacts the efficiency, patient experience, and success of your practice. With numerous options on the market, it’s important to review all your options carefully. Below are steps to help you be an informed buyer and avoid any pitfalls when looking for the best service for your needs:

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Flex Features: Why Open Dental Practices Should Take a Close Look at Flex Dental for Their Patient Communications

The creation of Flex Dental was the result of a practice using Open Dental that wanted to improve the overall experience of patients, staff, and providers. Since its inception, Flex has added many features and processes designed to help practices get the most value out of their Open Dental practice management software.

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Flex Features: 4 Significant Benefits of Dental Communication Software

These days, patients are looking for more from dentists than superior dental skills. They expect their experience to be as seamless as possible, from making an appointment to checking out after their visit. That’s why it is so important that you have dental communications software that meets and if possible, exceeds their expectations.

Effective patient communication systems make it easy to connect with your patients. Achieve this and they’ll have a positive perception of your dental practices. It reduces turnover and can encourage them to refer friends and family to your practice, along with posting very positive reviews.

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New Feature: FlexPay + Credit Card

We are pleased to introduce Flex’s newest feature, FlexPay + Credit Card, which is designed to ensure that patients will be committed to the appointment they book according to your office policies. We all know how frustrating and costly it is when a patient no-shows for an appointment without prior notification. FlexPay + Credit Card helps minimize the impact on your business. 

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How to Improve Patient Communications and Get More Positive Reviews for Your Dental Office

At the heart of any successful dental practice is patient communication. When patients feel well-informed and involved in their own care, they are more likely to leave positive reviews and spread the word about your practice. And, if you communicate with them in a way they prefer, such as via text, all the better! In this blog post, we'll explore a few ways to improve patient communications and get more positive reviews for your dental office.

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