Modern Tools Your Practice Needs

Running a dental practice means balancing more than just routine checkups and cleanings. From scheduling and patient communication to payments, insurance, forms, and managing online reviews, there’s a lot to juggle. However, if your practice is still relying on outdated processes or systems, there’s never been a better time to look toward the future.  

Flex Dental Solutions is a modern patient engagement software built specifically for Open Dental users, turning your practice into a sharp, intuitive, patient-first machine. Let's take a tour of the most modern tools Flex has to offer, and how they can help your team work smarter, not harder. 

FlexSchedule: Online Booking That Works for You

Scheduling an appointment shouldn’t be complicated. FlexSchedule offers real-time, intelligent online booking that actually works the way your practice works. Customized by providers, operatories, and appointment times, Flex adapts to your unique scheduling needs, including multi-column, use of assistant time, and block scheduling with designated time slots for specific appointment types.

Features like Flex Nudge help guide patients to the time slots you want to fill. 

Additionally, you can request credit card holds or deposits at the time of booking to reduce no-shows and secure appointments.

What’s the ultimate goal? More bookings, fewer no-shows, and keeping your front desk staff on the same page.

FlexPay: An Easier Way to Pay

Patients can pay from their treatment plan, in-office with a terminal, or a personalized link sent via text or email, no login portals or apps required. FlexPay applies payments directly to specific procedures, giving you pinpoint accuracy on your revenue tracking.

What’s the ultimate goal? Faster payments, fewer headaches, and better cash flow.

Smart Forms: Intake Without the Ink

Forms are dynamically built based on patient data like age, insurance, and medical history. They’re pre-filled, mobile-friendly, and once completed, they sync automatically with Open Dental.

What’s the ultimate goal? Eliminate manual entry and redundant paperwork. Patients and staff will thank you.

Modern Treatment Planning

Create a saved treatment plan in Open Dental and it will instantly appear in Flex, fully formatted and easy to understand. Choose between a detailed or summary view, show or hide insurance info, and offer custom payment options based on criteria you define.

What’s the ultimate goal? Easy-to-understand presentations = more case acceptance.

Automated Patient Communication

From confirmations and recall reminders to pre-med prompts, birthday greetings, and unscheduled treatment nudges, Flex automates it all. Messages are smart, timely, and personalized, keeping communication relevant and engaging.

Flex can also automate the delivery of Post-Op Forms. Once an appointment is marked as complete in Open Dental, Flex will automatically send the appropriate Post-Op Forms based on the procedure codes or categories linked to that appointment.

What’s the ultimate goal? Stay top-of-mind with your patients without lifting a finger.

Two-Way Text Messaging 

Stay connected with two-way SMS, at no extra cost. Use smart templates, organize follow-ups with pinned messages, and manage it all from a clean interface that shows key patient info automatically.

Two-way texting also comes from your office’s main number! No burner phones or separate apps. Pre-built templates autofill patient names and details. 

What’s the ultimate goal? Personalized, instant communication that builds trust.

Mass Emails Without the Hassle

Want to promote a whitening special or share an insurance deadline? Use FlexBlast’s drag-and-drop email editor to send gorgeous, on-brand emails to specific patient segments, like all overdue hygiene patients or those with pending treatment.

What’s the ultimate goal? Easy, effective email marketing for your practice.

FlexVerification: Insurance Verification Made Simple

FlexVerification automates the time-consuming process of insurance checks, freeing up hours of admin work. Get instant access to detailed, patient-specific data including coverage, benefits, limitations, and alerts for mismatches or expired plans.

Pull comprehensive info straight from insurance portals and clearinghouses. Filter reports by status, name, or date, and unlock deeper insights like benefit histories, COB rules, waiting periods, and more.

What’s the ultimate goal? Save your practice time by automating insurance verification.

Self Check-In Kiosk: Save Time Without Skipping The Line

Eliminate the long check-in process with the Self Check-In Kiosk. Patients can now breeze through quickly and efficiently, minimizing wait times and improving the overall flow of your day. Let your front desk team focus on high-value interactions. Staff can spend more time warmly welcoming patients, answering questions, and resolving complex needs.

Today’s patients value convenience and control. Empower them to manage their check-in on their own terms, boosting satisfaction with a seamless, tech-savvy experience that feels modern and intuitive.

What’s the ultimate goal? Flexibility and efficiency, no matter where you are.

Analytics Dashboards: Numbers You Need To Succeed 

Get a clear picture of your practice’s health with Analytics Dashboards. Monitor key metrics like production per visit, collection rate, unscheduled treatment, and case acceptance to see if your team is consistently hitting their mark. 

Spot red flags early, like patient attrition or missed reappointments, and confirm your team is consistently booking next visits. Gain full visibility into accounts receivable so you know exactly where outstanding balances lie.

Plan ahead with confidence by tracking production month-over-month to anticipate seasonal slowdowns or vacation gaps. Interactive drill-downs allow you to click any data point to see the actual patients behind the numbers.

Review Requests That Actually Work

Automatically ask patients for reviews after appointments, linking directly to your Google, Yelp, or Facebook page. Watch your online reputation grow, without begging for five stars.

Flex goes beyond just sending review requests; it’s about smart, patient-friendly communication. You control how often patients receive requests, tailor messages to match your practice’s voice, and easily opt out individuals to prevent over-communication. It’s a thoughtful way to grow your practice while preserving patient trust.

What’s the ultimate goal? More reviews = more new patients.

Is Your Practice Keeping Up?

The most successful dental practices today don’t just provide great clinical care, they deliver a modern, patient-centered experience. Flex arms you with a suite of smart, integrated tools that save time, boost revenue, and help your patients.

If you're ready to transform your workflow, engage patients more effectively, and grow with confidence, give your practice a total transformation with Flex.  

Contact our team to learn more about the power of Flex!