Turn Every Visit Into a Review Opportunity

When patients search for a new dentist, the reviews and assortment of ratings can be the deciding factor. It’s like leaving a good or bad impression on a first date. So, how can your practice consistently collect valuable testimonials without overwhelming your team or annoying your patients?

It starts with the visit and ends with a click.

From Chairside to Check-In: Every Moment is a Touchpoint

Think of each appointment as more than just a clinical encounter. It’s an experience and if done right, it’s a review opportunity waiting to happen. The warmth of your front desk staff, the comfort of the exam, the follow-up care, these moments are what your patients remember.

With Flex, you can easily turn that appreciation into a powerful online review.

Smart and Customized Review Requests

Flex makes increasing your patient review count effortless. Its intelligent tools give you full control, automate requests to go out after every visit, or manually send them when the timing feels right. Whether you prefer a hands-free solution or want to personalize your approach, Flex adapts to your workflow.

Here’s the best part: each message includes a direct link to your practice's Google, Facebook, and/or Yelp pages. 

The Power of Google Reviews

Google is often the first stop when someone searches for a new dentist. Appearing with recent, high star ratings and enthusiastic reviews can make the difference between a patient choosing you or scrolling to the competition. 

With Flex, your post-visit message includes a direct link to your Google page, making it effortless for satisfied patients to leave feedback. More reviews mean better local SEO rankings, more visibility, and ultimately more new patients.

Don’t Overlook Facebook Reviews

Many practices focus solely on Google, but Facebook is a powerful review platform as well. Not only are these reviews visible to your patients' friends and family, they also show up in your practice’s Facebook profile, often where patients go to check your hours, location, or message your office.

Flex makes it simple by giving patients the option to leave a review directly on your Facebook page, helping you grow your presence where patients are already spending time.

Yelp: Trusted by Patients Who Care About Quality

While Yelp may be most commonly associated with restaurants, it’s also a trusted source for healthcare and dental provider reviews. Yelp users tend to be review-savvy and thorough, which can help establish credibility for your practice.

Flex supports direct Yelp links too, allowing patients to easily post on the platform of their choice. This multichannel approach helps you cast a wider net and reach different types of potential patients.

No extra steps for the patient. Just one click, and they’re leaving honest feedback.

Respectful Communication

Flex isn’t just about volume, it’s about smart communication. You can:

• Control the frequency that your patients receive a review request  
• Customize your message to reflect your practice’s voice
• Opt out any patient to avoid overcommunication.

This allows you to build your online reputation while maintaining patient trust.

Happy Patients = More Reviews

Your patients already love your care. Now, make it easy for them to say so online. With Flex, turning positive visits into public praise is just part of your daily routine.

That’s why it’s never been more important to turn every patient visit into an opportunity to earn a glowing review. With Flex, that process couldn’t be easier.

Start making every appointment a review opportunity. The smart, simple, and respectful way.

Why Reviews Matter 

Patients trust other patients. In fact, studies show that over 90% of people read online reviews before choosing a dental provider, and many consider them just as trustworthy as personal recommendations.

So what does that mean for your practice?

Every great patient experience is a chance to build trust with future patients, if you can capture it in a review. Here’s a review one of our valued Flex customers left: 

“Flex has saved my life tremendously. Easy to navigate and smooth installation” - Kayla J.

Turn Praise Into Public Proof

Your team already goes above and beyond to give patients a great experience. Let that effort shine online and build your reputation the smart way. 

Flex can do the heavy lifting, so you can keep focusing on great patient care.

But don’t just take our word for it. Book a demo with one of our Flexperts and see how your practice can potentially boost their reviews!