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Flex-Open-Dental-Sidekick

Improve Your Dental Marketing with Flex as Your Sidekick

Who is your favorite sidekick of all time? 

As a kid, I loved reruns of the Batman television show starring Adam West as Batman and Burt Ward as an overly-enthusiastic Robin. Robin was the ultimate sidekick, always there to fight crime and provide a witty, albeit cheesy, one-liner. Later on in life, I realized Batman was played for laughs but, at the time, it was serious business to me. Batman was a hero and Robin was his trusted partner. 

Many of our customers come to us because their practice needs a partner in improving their patient communications and giving their efficiency a boost in their Open Dental software. Like Robin, we jump right in to help. However, while supercharging patient communication and powering up your efficiency are our main strengths, Flex can also contribute to your practice's success through other avenues.

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What is FlexPay?

What is FlexPay?

Flex covers the bases of optimizing patient communications and making your team more efficient. Among the many features of Flex is FlexPay, our online module that allows you to accept payments in your practice or through statements that can be sent to your patients via email or text. Let’s take a quick look at the features of FlexPay and how it can boost collections for your practice.

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J Wells

Who is Flex? Meet John Wells, Customer Service Flex-pert

Fun Fact: John is a heavy lifter, both in his ability to lead a fast-paced, busy customer service organization and his pursuit of world records in weightlifting.

While Flex gets plenty of attention for our slick, easy-to-use patient communication software, our team is what really gives our company “buzz” around the industry. We say it all the time (but we will never state it enough) - great service is the foundation that we are growing our business on. It’s the mindset behind everything we do. Because service is that important to us, we don’t trust our customer relationships with just anyone - we look for team members that take ownership of the success of each and every Flexer. 

Meet John Wells, a former NCAA football player turned customer service savant, who’s continuing to utilize his competitive spirit off the field and in the game of technical support supremacy, pushing his team and himself to deliver a stress-free and memorable customer experience. And, if the feedback we get from our customers that interact with our support team is any indication, we have entrusted the leadership of our customer experience and support team to the right guy. 

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What's Different About Flex Patient Communication Software?

Here’s a quick rundown on what makes Flex unique among patient communication solutions for Open Dental. Get your track shoes laced up - we’re going fast.

We know there are lots of patient communication companies out there and it can be difficult to determine the differences between providers. At Flex, we like to think we do things a little bit outside of the typical “dental industry box.” From the beginnings of our company to some features that you won’t find in any other patient communication software, Flex has a history of marching to the beat of our own drum. Fortunately, the beat seems to be catchy enough where people don’t mind joining us on our journey.  

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Dental Paperless Patient Communications

Lessons From COVID-19: Paperless Beyond the Pandemic

After a year of shut-downs, attempts at flattening curves and adjusting to “new normals,” we take a look at how electronic patient communications will continue to be beneficial to practices beyond the end of the pandemic.

Unless you’re an extreme visionary and had incredible foresight into the world of infectious disease and global pandemics, you probably never envisioned a world where your dental practice would face such trying times as those presented over the last 12 months. Yet, here we are, a year later, still doing our best to get back to a semblance of “normal” life.

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Amanda, Superstar of Service

Who is Flex? Meet Amanda, One of Our Flex-perts!

Fun Fact: Amanda truly enjoys life to the fullest and always makes time to pose for a photo with a Disney character - even the not-so-nice ones like Cruella de Vil.

Flex is designed not only to be a stellar product but also a great company. While Flex is full of great features that make it a powerful patient communication tool for your dental or specialty practice that relies on Open Dental, our company is full of people that make partnering with our team just as great as our software. 

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Explainer Video: Flex in 60 Seconds.

It's actually 66 seconds - we just couldn't fit all those great Flex features into one minute.

If you're an Open Dental practice looking for ways to make your staff more efficient and your patient communications smarter, check out Flex. It was designed to integrate with Open Dental and it has lots of slick features to supercharge your practice workflow.

Watch the below video for more:

What is Flex?

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Grow Your Dental Practice with Online Scheduling

How Online Scheduling Helps General & Specialty Dental Practices Grow

How Easy Does Your Practice Make It For Someone to Be Your Patient? It May be Time to Open Your Virtual Doors Through Online Scheduling.

I don’t have to tell you the role that convenience plays in our world. You get it - just think about the last time you paid your bills or bought something online. I’m betting there’s a really good chance you did those things without ever interacting with an actual person. And, if you did, it was probably via online chat or only if you encountered a technical issue.

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How Much Does Dental Patient Communication Software Cost?

More Dental Patient Communication Features AND Affordable Cost?

To That, We Say, "Challenge Accepted."
(Cue the inspirational theme music and watch us climb the value mountain.)

We love talking about Flex. We live and breathe it daily, so we enjoy the opportunity to discuss the way our developers have magically fit all that Flex technology into a virtual workhorse for patient engagement. We think we have a great story to tell.

You know what else we don’t mind talking about? Cost.

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