Calls Made Easy With Mango
Running a dental office efficiently means constantly staying on top of every call, patient, and minute detail—all while ensuring a smooth experience for your front-office team. That’s why Flex Dental Solutions has integrated with Mango Voice to make doing those things easier than ever. By perfectly pairing your existing service with Flex, you can enjoy a host of tools designed to streamline communication and boost office organization—all at no extra cost!
Running a dental office efficiently means constantly staying on top of every call, patient, and minute detail—all while ensuring a smooth experience for your front-office team. That’s why Flex Dental Solutions has integrated with Mango Voice to make doing those things easier than ever. By perfectly pairing your existing service with Flex, you can enjoy a host of tools designed to streamline communication and boost office organization—all at no extra cost!
Let’s explore how this powerful pairing can elevate your practice:
Never Miss Key Patient Info
Imagine your phone rings, and before you can even say hello, the caller’s information automatically pops up on your screen. With Mango integration, you’ll have instant access to patient details the moment a call comes in. Whether it’s their name, recent & upcoming appointment info, or outstanding balances due, you’ll have the information you need to personalize the conversation and deliver excellent service.
Smart Messaging for Missed Calls
Life at the front desk can get hectic. Whether you’re juggling calls with insurance providers or helping patients in the office, there’s always the risk of missing a call. With Mango, that’s no longer a problem. If you’re stuck on hold and a patient’s call goes unanswered, patients can be sent an automatic missed call text message, tailored to whether the office is open, closed, or on an extended holiday. This simple feature keeps patients informed and reassured, saving you from the stress of follow-up guesswork. And by the way, why are you wasting time on calls with insurance providers when you could be using FlexVerification Pro?
Effortless Call Tracking and Logging
Organization is the backbone of any successful dental practice, and Flex makes it easier than ever to stay organized. When integrated with Mango, Flex automatically captures important call details—such as a call summary, call duration, and whether the call was inbound or outbound—and logs them directly into the patient’s communication record in Open Dental. This seamless tracking helps your team quickly research past conversations, keeping everyone on the same page and patients happy.
Seamless Flex Mobile App Integration
Checking your schedule when away from the office and want to make a quick call to your patient without using your personal cell phone number? Click on a patient's phone number in Flex Mobile to automatically open up the Mango phone app, ready to dial from your office number!
With seamless integration, you can maintain your privacy while staying connected, ensuring calls are always kept professional.
Why Choose Flex with Mango Voice?
The combination of Flex and Mango is designed to work effortlessly, adding value without increasing costs. It’s perfect for offices looking to stay ahead in a competitive industry by leveraging smart, intuitive tools. Whether it’s automating patient insights, enhancing communication with missed-call texts, or streamlining call logging, this integration keeps your front-office life organized and stress-free.
Get Started Today
Ready to take your practice to the next level? Pair Mango Voice with Flex Dental Solutions and experience the difference of smarter, more efficient workflows. Whether you’re already using Mango or considering upgrading your VoIP system, this integration will transform the way your dental office communicates and operates.
Streamline. Simplify. Succeed—with Flex and Mango Voice.