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Our director of marketing, Chris Koch, joined Dr. Paul Goodman of Dental Nachos to talk about how Flex helps dental practices spend less time on the phone and more time caring for their patients. Want to take a look at Flex or ask some questions? Let us know!
Our director of marketing, Chris Koch, & our client experience manager, Ashley Palen, joined Dental Nachos to discuss some of the ways Flex can help build more efficient dental practices while showing off some cool Flex features!
We have released our new online forms editor, where we give you the option to get your hands dirty designing your own dynamic online forms with as much customization as you want. For those of you that are a little less adventurous, you can also select from provided templates for common forms rather than starting from scratch. It's a new ballgame for building online forms. Check out this how-to video!
From cool functionality upgrades to new outside-the-box features, we’re giving you a glimpse into the Flex future. It’s way closer than you think!
Marketing is the food that feeds every business to help it grow, including dental practices. No matter the industry, a good marketing approach consists of several key components: building a brand, generating interest in your product/service, acquiring new customers, and fostering successful relationships to create repeat business. And, at the end of every successful marketing initiative, you’ll want to measure where your best leads came from so you can optimize your marketing budget and calculate your return on investment. Just like every business, your dental practice needs to be able to attribute your marketing wins to their respective campaigns so you know which of your investments is working the hardest.
In this article, I’m going to show you how to utilize the tracking links feature in FlexSchedule online scheduling to help determine the ROI of your practice's marketing strategy.
We are excited to launch a new recurring payments feature in Flex for anyone utilizing FlexPay and CardConnect for payment processing. Watch the tutorial below and learn how it works!
A successful online review initiative in your practice is a great way to get the attention of patients in your community. In a recent survey by Software Advice, 90% of patients say they rely on online reviews to make their decisions about which healthcare providers to visit. So, how can Flex help you take your online reviews from non-existent to 5-stars and help bring in those patients? Read on to find out!
Flex offers a wide variety of patient communication services for Open Dental, many designed to automate tasks that give your patients proactive information to reduce the number of phone calls you make and/or receive on a daily basis. The aim of our automated text/email communications is to prevent you from picking up that phone on your desk in the first place, making you a master at the game of time savings and efficiency. Let’s face it - talking on the phone is so 20th century.
But, we understand there are times where you just have to speak with someone over the phone. So, we’ve added a bit of jazz on top of the standard phone call by injecting some useful features in Flex that integrate with your VOIP (voice-over-IP) phone service.
Here's a quick recap of recent functionality that's been added to Flex over the past several months. If you're a current Flexer and have a feature suggestion, please let us know! Your input helps us make Flex a better product so you have a better customer experience!
And, stay tuned and check back here often - we have new features coming right around the corner!
Our team gives a step-by-step tutorial on how to send text reminders, appointment confirmations, and other automated messages to your patients via Flex.