Flex Learning Hub

With an increasingly high rate of patient no-shows across the dental industry, Flex can help you reduce the likelihood of missed appointments.

Update 4.11.0 is out and covers enhancements to Flex Mobile, support for large families and multi clinics, FlexPay updates, and much more!

We combed new-patient data across our FlexSchedule platform to determine the importance of offering after-hours scheduling services. Keep reading for the full breakdown.

Marketing is the food that feeds every business to help it grow, including dental practices. No matter the industry, a good marketing approach consists of several key components: building a brand, generating interest in your product/service, acquiring new customers, and fostering successful relationships to create repeat business. And, at the end of every successful marketing initiative, you’ll want to measure where your best leads came from so you can optimize your marketing budget and calculate your return on investment. Just like every business, your dental practice needs to be able to attribute your marketing wins to their respective campaigns so you know which of your investments is working the hardest.

In this article, I’m going to show you how to utilize the tracking links feature in FlexSchedule online scheduling to help determine the ROI of your practice's marketing strategy.   

Adopting new technologies can be intimidating for any dental practice, especially when they involve changes to established routines or require alterations to processes the practice is comfortable with - in our business, we see it every day. Of all the products and services Flex has to offer, the one that continues to generate great success stories also seems to inspire the most hesitancy from practices to implement - online scheduling. 

From reservations about allowing patients to book appointments on their own to concerns over practice management integration, we’ve heard it all. And, because we have years of experience implementing online scheduling, we have a good bit of insight we can share - free of charge!

Online appointment scheduling is on the rise, with 44% of respondents in a recent survey stating they would choose a healthcare provider that offers online scheduling versus one that does not. It’s no surprise that demand for online scheduling is growing in a society that demands immediacy and does just about everything online - from grocery shopping to buying cars. 

Fortunately, our team has years of experience implementing online scheduling via our FlexSchedule solution, so we have some insight into the trend of booking appointments online and what kind of return you can expect on your investment.

How Easy Does Your Practice Make It For Someone to Be Your Patient? It May be Time to Open Your Virtual Doors Through Online Scheduling.

I don’t have to tell you the role that convenience plays in our world. You get it - just think about the last time you paid your bills or bought something online. I’m betting there’s a really good chance you did those things without ever interacting with an actual person. And, if you did, it was probably via online chat or only if you encountered a technical issue.