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A Day in the Life of a Dental Office Using Flex
7:45 AM – The Calm Before the Storm
Before patients begin streaming in, the front office team logs into Flex. Overnight, Missed Text Auto-Replies kept patients informed and reassured. Anyone who reached out after office hours now has a thoughtful response waiting, including when to expect a follow-up.
While the coffee brews, automatic appointment confirmations and reminders are already doing their job. Patients are showing up informed, on time, and with completed forms. No frantic phone calls needed! When the team steps away for their morning huddle, the Self Check-In Kiosk is waiting for them, an added security for the front office staff. Patients can check themselves in with ease, while the team focuses on planning the day. Even if the office doesn't use the kiosk all the time, this is a perfect opportunity to take advantage of it. No patient is left waiting and the staff is left stressed.