February may be the shortest month of the year, but for dental practices, it’s often one of the busiest. Fewer days on the calendar doesn’t mean fewer calls, fewer ...
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Discover how to get the most out of Flex with training videos, how-tos, and expert tips designed to help your dental team work smarter every day.
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Team Flex
Team Flex is a group of "Flex-perts" that are passionate about our patient communication software designed for Open Dental. Have a question? We've got an answer. And, we love talking Flex!
The Multi-Location Blueprint For Dental Practices: How to Scale Without Losing Your Boutique Feel
Growth is no longer limited to massive DSOs. More dentists are expanding thoughtfully—adding a second location, acquiring a nearby practice, or building a small group ...
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One Click Scheduling: The Power of Reserve with Google
When an opportunity to capture untapped new business arises, the distance between a "potential patient" and a "confirmed appointment" can be one button. For years, the ...
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Post-Op Text Follow-Ups Improve Patient Trust and Case Acceptance
Case acceptance doesn’t end when the patient leaves the chair. For high-value treatments—crowns, implants, complex restorative care—the real barrier is often not cost or ...
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5 Tips for Annual Insurance Eligibility Checks
Insurance eligibility is one of those behind-the-scenes processes that quietly controls how smoothly your day runs. When eligibility isn’t up to date, it leads to denied ...
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Days in AR – The Heartbeat of Practice Health
In the world of dental practice management, it is easy to get seduced by "Production." We celebrate the $10,000 days and the record-breaking months. But there is a ...
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Revolutionize Your Morning Huddle with Flex
In the fast-paced world of dentistry, every minute counts. Practices are constantly chasing efficiency, better patient care, and stronger team alignment, yet one of the ...
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5 Signs Your Workflow Needs Improvement
Here are five signs your software isn’t fully supporting your daily processes—and how to boost the efficiency and data accuracy of your Open Dental platform by using ...
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Before and After Flex: What Changes When Communication Works
For many dental practices, patient communication starts with good intentions, and ends in frustration. ✔ Missed calls. ✔ No-show appointments. ✔ Unread emails. ✔ ...
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