Menu
Posts by
Team Flex is a group of "Flex-perts" that are passionate about our patient communication software designed for Open Dental. Have a question? We've got an answer. And, we love talking Flex!
Our director of marketing, Chris Koch, & our client experience manager, Ashley Palen, joined Dental Nachos to discuss some of the ways Flex can help build more efficient dental practices while showing off some cool Flex features!
We have released our new online forms editor, where we give you the option to get your hands dirty designing your own dynamic online forms with as much customization as you want. For those of you that are a little less adventurous, you can also select from provided templates for common forms rather than starting from scratch. It's a new ballgame for building online forms. Check out this how-to video!
Fun Fact: Jennie loves to travel and has a goal of visiting all 50 states . . . so far, she’s made it to 22!
Once you've decided that Flex is a good fit for your practice, you'll naturally need to be trained on all that Flex goodness. We like to think of great training, education, and customer support as the ingredients that cook up an "I'm smiling ear-to-ear" user experience. Who do we rely on to provide you with a ton of knowledge in a fun way that gets you Flexing in no time? Meet Jennie Bauer, one of our education experts that's excited to help you tackle your new Flex adventure!
What's to love about Flex? Dr. Holly Baller of Baller Dental and Orthodontics shares how Flex helps her run an efficient, tech-savvy practice while providing a specific feature she can't live without.
We are excited to launch a new recurring payments feature in Flex for anyone utilizing FlexPay and CardConnect for payment processing. Watch the tutorial below and learn how it works!
Fun Fact: Chris is a big fan of The Simpsons and even has a dog named Flanders
From branding to content creation, Flex relies on our marketing team to put our best foot forward in communicating with the dental industry. So, who is behind the scenes pulling the proverbial marketing strings? It's Chris Koch, a long-time dental technology marketer that joined Flex as his next big adventure. Let's meet Chris!
Here's a quick recap of recent functionality that's been added to Flex over the past several months. If you're a current Flexer and have a feature suggestion, please let us know! Your input helps us make Flex a better product so you have a better customer experience!
And, stay tuned and check back here often - we have new features coming right around the corner!
Our team gives a step-by-step tutorial on how to send text reminders, appointment confirmations, and other automated messages to your patients via Flex.
How is Flex? Dr. Lauren Poole of Sweet Truth Dental on why Flex is a great fit for her new practice:
"I have just opened my first start-up dental practice and one of the vendor names I kept hearing about was Flex Dental. We chose to use Open Dental as our software service and knew the integration with Flex was one of the biggest selling points. I have been open for a few weeks now and Flex was, by far, one of my greatest decisions. It has made patient communication seamless, payments easy, and my staff is THRILLED with how helpful it is for them. Made by dentists, for dentists. It's wonderful."
Normandy | Lakewood Dentistry is a two-location practice in Jacksonville, FL that has been using Flex for over two years to automate their patient communications in Open Dental. With a total of 9 doctors and 32 ops between their two locations, Flex has helped Normandy | Lakewood Dentistry boost their efficiency in managing their rapidly growing number of patients.
Jenny Martin is the practice’s regional manager and sat down with our team to talk about their Flex journey.